Handmade High-Fired Ceramic Sculpture Manta Ray Fountain

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What’s included

Every fountain comes ready to run. Simply place the center piece in the bowl, fill with water and plug in.

• Fully functioning ready to run fountain
• Fully adjustable from very low to very high, long lasting, silent and replaceable aquarium pump
• Ornamental ceramic center piece
• Fountain warranty (see below)
• Pump warranty (see below)

Fountain Warranty

We guarantee our fountains to be free of defect in materials and workmanship.

If a defect is evident on receiving the fountain or occurs that was not caused by handling, environmental conditions or general accident we will replace or repair the fountain at our expense.
Not covered are damages caused by dropping or banging or any form of mishandling, breakage due to being filled with too hot and or too cold water or from being left out of doors during winter. With proper care the fountain should last a lifetime and is so warranted.

Pump Warranty

If the pump ceases to function within one year of purchase we will replace it. (Note: Most pumps last decades.)

Not covered in this warranty are damage from electrical outages, if the pump is left running with no water, if it is not cleaned regularly, including the removing of the impeller and cleaning inside the impeller well housing or if high mineral content in the water wears the impeller.

If you have high mineral content and mineral deposits occur you can put the impeller in a solution of 1 tbs. salt to 1 cup white vinegar and put the solution in the impeller well for a half hour once a month. With regular care the pump should last many years. You can also use the salt/vinegar solution to clean mineral deposits off the fountain bowl and center piece.

Shipping

Although shipping remains fairly expensive due to the nature of our product, (and carrier costs), we have reduced the cost of shipping by negotiating a reduced rate with UPS which we have passed along to you.

We ship in 2-4 business days via UPS. If you live in HI or AK please contact us we can give you a quote for less expensive shipping via USPS Priority.  If you require a signature for delivery of your package please include this in your note to seller at checkout.

Canada

We ship to Canada but currently not through our website. Please contact us for a quote at hello@beautifulfountains.com

Returns

Every purchase is final. We do not accept returns so please be sure of your purchase. If the fountain arrives damaged please photograph it and the box and packaging it came in for a UPS claim. Once verified you will be refunded in full, including shipping.

Cancelations

We reserve the right to cancel any transaction at our discretion prior to shipping in which case a full refund will be issued. Every customer has the same right in which case the refund will be automatically issued.